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Communication

Manage Your Text Messages

Published: Nov. 14, 2024
For your convenience, Franciscan Alliance and our Affiliates use the dedicated number 32056 to keep you informed about your health and...
Communication

Patient Notifications

Published: Oct. 11, 2024
Patients and proxies of Franciscan Alliance and its affiliates/partners can receive notifications about their care via email, text...
About MyChartCare

Welcome to MyChartCare!

Published: Jul. 11, 2024
MyChartCare is a resource for those who wish to learn more about the tools available to them for engaging in their care. While most of the...
Virtual Care

Join a Video Visit from a Link (SMS/Email)

Published: Mar. 28, 2024
This topic will guide you to join a video visit from a direct link that your provider or staff will send to your smartphone and/or email....
Virtual Care

Join a Video Visit from MyChart

Published: Mar. 21, 2024
This topic will guide you to join a video visit from MyChart.  You must have a MyChart login to use this join method.  If you do not have...
Viewing Results
About MyChartCare

Welcome to MyChartCare!

Published: Jul. 11, 2024
MyChartCare is a resource for those who wish to learn more about the tools available to them for engaging in their care. While most of the...
Health Records

View Imaging Results in MyChart

Published: May. 30, 2024
You can view your imaging results (x-rays, CT scans) within MyChart, to include the actual images.
Communication

Managing Communication Preferences in MyChart

Published: May. 30, 2024
You can choose how you want to receive certain notifications by setting your MyChart communication preferences.  Depending on the nature...
Virtual Care

E-Visits

Published: May. 22, 2024
Submit an E-Visit Complete an online questionnaire (E-Visit) through your MyChart account to get a diagnosis and treatment plan from your...
Registration

eCheck-In from Personal Link

Published: Jun. 27, 2024
When you have confirmed your upcoming appointment from a reminder sent via text or email, you will be provided a personal link to complete...
Health Records

View Lab Test Results in MyChart

Published: May. 30, 2024
You can view your lab test results within MyChart.
Registration

eCheck-In from MyChart

Published: Jun. 26, 2024
If your upcoming appointment is within the next 14 days, you can use MyChart to complete eCheck-In.  Follow the steps here to complete the...
Health Records

View Visit Notes & After Visit Summaries in MyChart

Published: May. 30, 2024
You can view your provider’s visit notes and after visit summary within MyChart.
Health Records

Request A Copy of Your Medical Records

Published: May. 22, 2024
    NOTE:  This feature is currently available to Franciscan Health and Specialty Physicians of Illinois patients.  For more options...
Health Records

Accepting an Invite to be a MyChart Proxy

Published: Jun. 27, 2024
If someone has invited you to have proxy access to their MyChart account, you will receive an email with guidance on how to accept. NOTE: ...
Health Records

Review Your Health Information via MyChart

Published: May. 30, 2024
MyChart offers several ways you can review your health information.  Each of the topics below provides instruction on how to view various...
Communication

Common Email Instructions

Published: May. 29, 2025
This is a simple reference for MyChart users to help them receive notifications from their healthcare provider.  All notifications are...

How to Activate a MyChart Bedside Tablet

Published: Feb. 19, 2025
MyChart Bedside allows you to keep track of your health information, know who your nurses and doctors are, and better understand your stay....
Communication

Manage Your Text Messages

Published: Nov. 14, 2024
For your convenience, Franciscan Alliance and our Affiliates use the dedicated number 32056 to keep you informed about your health and...
Communication

Patient Notifications

Published: Oct. 11, 2024
Patients and proxies of Franciscan Alliance and its affiliates/partners can receive notifications about their care via email, text...
Health Records

MyChart Care Companion Self Enrollment

Published: Sep. 08, 2024
MyChart Care Companion is an interactive plan of care delivered to patients through MyChart. Care Companion delivers task reminders,...

Patient Satisfaction Surveys (by Medallia)

Published: Aug. 30, 2024
NOTE:  This applies only to Franciscan Health and Specialty Physicians of Illinois patients.  Other partners may conduct surveys as well;...
Scheduling

Scheduling an Appointment in MyChart

Published: Jun. 27, 2024
You can self-schedule certain appointments with your established Care Team via MyChart. NOTE: Not all providers or services participate in...
Scheduling

Reschedule and Cancel Appointments in MyChart

Published: Jun. 27, 2024
You can Cancel and Reschedule certain appointments in MyChart. Note: For certain appointments you cannot reschedule or cancel online. ...
Billing

MyChart Paperless Billing

Published: Jun. 27, 2024
Paperless Billing is a more secure, convenient and environment-friendly way to view and pay your bills! Beginning September 24, 2024, you...
Scheduling

Managing Appointments within MyChart

Published: Jun. 11, 2024
MyChart offers tools to help you manage your scheduled appointments. NOTE: Not all providers or services participate in online...
Registration

Using eCheck-In Before Your Visit

Published: May. 27, 2024
eCheck-In allows you to answer questions related to your appointment up to 14 days in advance.  You save time when you arrive.  eCheck-In...
Virtual Care

Join a Video Visit from a Link (SMS/Email)

Published: Mar. 28, 2024
This topic will guide you to join a video visit from a direct link that your provider or staff will send to your smartphone and/or email....
Virtual Care

Join a Video Visit from MyChart

Published: Mar. 21, 2024
This topic will guide you to join a video visit from MyChart.  You must have a MyChart login to use this join method.  If you do not have...
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