Introducing Passkeys for Sign-In

A passkey is a new way to sign in to websites or apps without using a password. Instead of typing something you have to remember, you just unlock your phone or computer using:

• Your face or fingerprint
• Your device’s PIN.

This is beneficial because:

• No password to remember
• It’s safe—hackers can’t steal it like a regular password
• It works on lots of devices, like phones, tablets, or computers

A passkey requires a compatible personal device such as a smartphone or tablet.

• Check your device vendors’s website for compatibility information with passkeys. See the Resources tab for more information on Passkeys by common device vendors.
• If you change devices and upgrade, you will need to set up a new passkey on the new device.
• If you do not have access to your device, you can still login with your password.

To learn how to set up a passkey, review How to Set up MyChart Passkeys

To use a passkey to sign into your MyChart account, review How to Use MyChart Passkeys