Starting on July 12th, 2026, MyChart will be going through an upgrade. With this upgrade will come a few changes to the MyChart application. These changes include the following:
Meet the Carum family!
The following fictional family was created by Franciscan Alliance to help explain different ways in which families can use MyChart together. First, let’s do some introductions.
Clare “Cee Cee” Carum, Age 72 Years
At the top you will see Clare or “Cee Cee” Carum, age 72. Cee Cee is the mother of Francis “Frank” and Anthony “Tony”. Recently, Cee Cee has had trouble making decisions on her own, so, through the Requesting Proxy Access to a MyChart account for Someone that is Not Capable of Making Decisions, Topic Article on MyChart, Cee Cee has allowed Tony proxy access to her MyChart account.
Anthony “Tony” Carum, Age 44 Years
Theresia “Terry” Carum, Age 45 Years
Now let’s meet Anthony “Tony” and Theresia “Terry” Carum. Terry and Tony are married and, using the MyChart Topic article, Send an Invite to an Adult Proxy, to allow Terry to have proxy access to Tony’s MyChart accounts.
Francis “Frank” Carum, Age 35 Years
Elizabeth “Liz” Carum, Age 34 Years
Next is Francis “Frank” and his wife Elizabeth “Liz”. Frank and Liz are married and have two adorable kids, James “Jimmy” and Margaret “Peggy”.
Margaret “Peggy” Carum, Age 12 Months
Since Peggy is only 12 months, Liz and Frank will obviously need access to Peggy’s MyChart account. They can do this by following the directions in the Topic article entitled, Requesting Proxy Access to a Child’s MyChart Account.
James “Jimmy” Carum, Age 14 Years
Jimmy is 14 years old. Since he falls within the age range of 12 to 17 years + 364 days, that means Frank and Liz gaining access to his MyChart account is different than that of his little sister Peggy’s. But, not to worry! They can follow the directions in the Request MyChart Login for Adolescent Patients to gain proxy access to Jimmy’s MyChart account as his legal guardians.
All together the Carum’s make one big happy family! We have added examples using the Carum family to several of our accesses and account articles to help you better understand how these processes work! If you ever need a refresher on their family tree you can always reference this article.
Now you be asking, how was the Carum family created? Well, their last name “Carum” can be translated in Latin to “one who receives care”. The first names are taken from the saint’s whose names were previously used at Franciscan hospitals, with one exception to honor the founder of the SSFPA.
With MyChart access, you can manage care for you and your loved ones. Here is how to set up access.
NOTE: This topic is focused on how to set up a MyChart account and access your health information. For instructions on how to log in once you have an account, please review Log Into MyChart.
There are several methods by which you can access MyChart for yourself or others you care for. Because MyChart provides access to protected health information, we have specific processes and safeguards in place to ensure access is appropriately granted in compliance with state and federal laws.
MyChart login access is available to eligible patients served by Franciscan Health or our partners. To be eligible for your own MyChart login, you must meet at least one of the following conditions:
Children (age 11 and younger) cannot log into MyChart. However, a parent/guardian can be granted proxy access to the child’s MyChart account as outlined below.
Adults (age 18 and older) can be granted access to another patient’s MyChart account. This is known as Proxy Access. The way this is done depends on the patient’s age and capacity to make their own medical decisions.
To revoke access to your MyChart, log into MyChart and from the left menu, go to the My Family’s Records section and select Family Access Settings. Finally, select the name of the proxy you no longer want to have access and click the revoke access button.
No, due to the sensitive nature of medical information, each adult must establish their own MyChart account. You may request proxy access to each other’s record, but you will need to log in to your own account to view either your own record or your spouse’s record.
Go to Accessing MyChart for more information on proxy access.
Yes, if you are signed up as a proxy for that family member. Click on the icon for the family member you want to ask a question about. You will then be able to view that person’s medical information and can send the question to the appropriate provider. It is very important to access your family member’s account because any communication with your provider from your account will be placed in your health record. This information would not appear in the correct health record and could potentially jeopardize medical care.
Yes, you can. This is called proxy access and allows you (as a proxy) to log in to your personal MyChart account and then connect to information regarding your family member.
Go to Accessing MyChart for more information on proxy access.