FAQs

Will I be responsible if I fail to see my paperless statement notifications?

FAQ Category: Paperless Billing

Yes.  After receiving two statements electronically without payment arrangements, you will be sent a third, final statement via standard mail.  Payments or arrangements must be made after the third statement.

You can call the Central Business Office at 1-866-903-0436 with questions. Hours are Monday – Friday 8 am – 6:30 pm ET / 7 am – 5:30 pm CST.




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