FAQs

Why Don’t I See Some of My “Get Ready” Tasks for Appointment Check In?

You are only asked to verify the following items after the time frame listed below has passed since the last update.

  • Personal Information: 30 days
  • Insurance Verification: 14 days
  • Race, Ethnicity, Language: 30 days
  • Clinical Updates: 30 days
  • E-Visit Clinical Updates: 30 days
  • Video Visit Clinical Updates: 30 days
  • PCP Verification: 1 day



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