FAQs

How do I make sure my camera and microphone are enabled?

FAQ Category: Virtual Care

Ensure that you allow access to the camera and microphone when prompted by your browser (refer to step 5). You can also allow permission on the website:




iOS

 

Android

  • On your Android device, open the Chrome app Chrome.
  • To the right of the address bar, tap More > Settings.
  • Tap Site Settings.
  • Tap Microphone or Camera.
  • Tap to turn the microphone or camera on or off.
  • If you see the site you want to use under Blocked, tap the site > Access your microphone > Allow.

 

 

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